Emotional Intelligence – Nexus Training Group

Q: Who is this emotional intelligence program suitable for?

This EQ workshop is ideal for employees and team members at all levels—whether frontline staff, managers, or senior leaders. We tailor the content based on your industry and team dynamics. From fast-paced corporate offices to high-stress healthcare teams, we help people build emotional resilience and strengthen workplace relationships.

Q: How is this different from general soft skills training?

While soft skills training often covers surface-level communication or teamwork tips, our EQ at Work program focuses deeply on the emotional drivers behind workplace behaviour. It goes beyond theory, offering proven emotional intelligence techniques your team can apply immediately in meetings, feedback conversations, leadership, and conflict resolution.

Q: Can this program help with workplace conflict and communication breakdowns?

Absolutely. One of the core benefits of emotional intelligence development is learning to navigate interpersonal tension and miscommunication. We help teams move from reaction to response, build empathy, and improve the quality of workplace conversations—especially under pressure.

Q: What results can we expect from an emotional intelligence program?

Clients report improved team communication, better stress management, increased trust, and stronger leadership presence. Our EQ training leads to a measurable boost in employee engagement, team collaboration, and a healthier workplace culture.

Q: Can this be delivered online or in a hybrid format?

Yes. Our emotional intelligence training can be delivered as an in-person workshop, fully online, or in a hybrid format. We also offer lunchtime EQ sessions, modular programs, and follow-up coaching to keep the learning alive.

Q: Can we combine emotional intelligence training with other leadership or wellness programs?

Definitely. Many clients combine this program with our Team Building, Leadership Communications, or Mindfulness in the Workplace training. This creates a holistic learning pathway that strengthens emotional self-awareness, team dynamics, and workplace wellbeing.

Why This Program

The truth is, no matter how skilled your team is technically, emotional undercurrents can make or break collaboration, trust, momentum—and ultimately, results. And whether we like it or not, our brains are wired for emotional reactions. That’s why emotional intelligence (EQ) isn’t a soft skill—it’s a core capability in modern workplaces. From feedback conversations and team collaboration to leadership presence and conflict resolution, EQ is the invisible thread that holds strong, effective teams together.

Imagine a workplace where your team not only understands their own emotions but also the emotional cues of others. Where conflict is navigated with clarity, feedback lands with care, and communication is clear, confident, and collaborative—even under stress. Our Emotional Intelligence at Work program equips your team with the self-awareness, emotional regulation, and people-reading skills needed to thrive—at any level of the organisation.

What You’ll Learn

Build emotional self-awareness and recognise stress signals.
Understand personality traits and how these serve as behavioural triggers.
Learn how to regulate triggers, reactions and respond with intention.
Communicate with clarity, empathy, and when needed with assertiveness.
Give and receive feedback with emotional intelligence.
Understand others’ emotional drivers and build stronger rapport.
Apply EQ to written communication (emails, reports, messages).
Navigate conflict without emotional escalation.
Strengthen empathy and connection across diverse teams.
Adapt emotional tone, mode and language to different workplace scenarios.
Integrate psychometric insights to tailor communication styles.
Develop confidence in emotionally charged or high-stakes situations.
Build habits that reinforce a high-EQ team culture.

Key Outcomes

Heightened emotional self-awareness and regulation.
Stronger team communication and relationship building.
Improved leadership presence and influence.
Lower emotional reactivity and conflict.
Greater resilience under stress and change.
Boosted employee trust, morale, and motivation.
Increased ability to handle difficult conversations professionally.
A more connected, compassionate workplace culture.
Higher retention and employee engagement.
Sharper decision-making with emotional and social insight.
Clarity on individual and team emotional triggers and strengths.
Positive shift in communication culture across the organisation.

Our Training Team

Meet the skilled training team at Nexus Training Group, whose expertise and passion empower our participants to achieve their full potential.

Meet Our Trainers

Recent Reviews

At Nexus Training Group, we take pride in the success and satisfaction of our participants. Below are testimonials that showcase the effectiveness and value of our training courses.

"This is my 2nd time… and once again I thoroughly enjoyed the session. Extremely knowledgeable - great information, great tools to go home with..now just putting it into place. Thoroughly enjoyed another session!"

Denise
"Today I came to Usha’s emotional intelligence and mindfulness workshop, which is something I usually wouldn't come to because I think this is something you work on yourself… but coming today I realised that having a helping hand, like a trainer like Usha, is one of the most beneficial things you can do because it makes you step out and really see from a different perspective….. I found that you can do nothing but learn and benefit from this. Thank you so much, it was amazing."

Melissa Bywaters
"So today I came, quite hopeful about what was going to happen and Usha went above and beyond what my expectations were. And I think during today, we were all very included and all the activities were quite fun. And Usha is very knowledgeable and she knows what she is talking about and what she is doing and everything is quite personal…. I can take away lots of things!…"

Willoah Wickens, Business Owner, Willows Cakery
"I learned so much about emotional intelligence. The program really focused on helping us understand various aspects of EQ. We were taught practical techniques for work and personal awareness, including emotional audits and better communication techniques. A key takeaway for me was the emphasis on taking personal ownership of our emotional responses, and understanding that we have the power to create our own emotional state. The role-playing activities were particularly insightful, allowing us to explore different challenges in a safe and supportive environment. The workshop also provided valuable strategies for managing others. I learnt so much and highly recommend Nexus Training Group!"

Shanti Balakrishnan, Finance Officer, Marriott Hotels

Contact Us!

Ready to Build an Emotionally Intelligent Team?

Let’s design a program that helps your team connect better, collaborate smarter, and lead with clarity.

FAQs

What is emotional intelligence in the workplace, and why does it matter?

Emotional intelligence (EQ) is the ability to understand and manage your own emotions while also recognising and influencing the emotions of others. In the workplace, high EQ improves communication, reduces conflict, boosts collaboration, and helps teams navigate stress and change with resilience. Our Emotional Intelligence at Work program teaches practical EQ skills that drive real-world results.

What tools or frameworks do you use in your emotional intelligence training?

We use a combination of Identi3’s EQ psychometric profiling, workplace-relevant EQ models to enhance self-awareness , and NLP-based emotional regulation tools to facilitate empathy, and better communication. Participants gain insights into their own emotional patterns and how to interact more effectively with others. These tools make the training highly engaging and actionable for diverse teams.

Who is this emotional intelligence program suitable for?

How is this different from general soft skills training?

Can this program help with workplace conflict and communication breakdowns?

What results can we expect from an emotional intelligence program?

Can this be delivered online or in a hybrid format?

Can we combine emotional intelligence training with other leadership or wellness programs?

Emotional Intelligence at Work